itSMFI Officers - Kirstie Magowan - Chief Editor

Kirstie Magowan is the new Chief Editor for itSMFI.

Graduating from Wellington Polytechnic School of Journalism in 1982, Kirstie briefly worked as a NZ radio reporter before becoming a journalist and photographer for a country newspaper.

After a brief stint in Papua New Guinea as assistant to the Director of the Medical Research Institute, Kirstie returned to New Zealand and back to print journalism.

After pursuing similar roles, she went on to set up a CRM company, which managed customer communications for smaller businesses, and began her venture into IT Service Management.

Since 2004 she has been working as an independent consultant, helping various Australian and New Zealand companies on their ITSM initiatives.

She is an active member of IPESC since 2007, being elected endorsement officer in December of 2007. Kirstie is also publications officer on the New Zealand Chapter board.

She is married with four children.

Kirstie welcomes your input - please contact her at Kirstie.magowan@itsmfi.org