Welcome to itSMF International

The IT Service Management Forum


The itSMF is the only truly independent and internationally recognised forum for IT Service Management professionals worldwide.

This not-for-profit organisation is a prominent player in the on-going development and promotion of IT Service Management 'best practice' standards and qualifications and has been since 1991, when the UK Chapter commenced as the foundation Chapter.

STOP PRESS: Partnership Packages available for the Annual 2016 Chapter Leadership Conference

"Listen to our Chair, Shari Brunette answer questions from a panel of ITSM "stars" - Kirsty Magowan, Carlos Casanova and James Finister-  all about our International forum and the Chapter Leadership Conference "



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This Conference comprises 2 days of intense learning and knowledge sharing along with the opportunities to network with up to 50 Chairs and Directors of Chapters in Oslo, Norway during April 2016

This is your opportunity to enhance your profile and standing across the international service management community as a Partner of the IT Service Management Forum. 



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The itSMF provides an accessible network of industry experts, information sources and events to help you and your staff address IT service management issues and help you achieve the agile design of technology enabled enterprise services and delivery of high quality, consistent IT service internally and externally through the adoption of "best practice".

Globally, the itSMF now boasts over 6000 member companies, blue chip and public sector alike, covering in excess of 40,000 individuals spread over 50+ Chapters. Click here to read more!

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