Qualifications Update

The ethics board of The APM Group (APMG) met the board of itSMF International (itSMFI) recently to further knit relations between their organisations, which both share the aim of establishing the highest possible standards among service management professionals. Cementing their alliance Sharon Taylor, Chair, itSMFI nd Richard Pharro, CEO, APMG, signed a contract, which seals the agreement whereby APMG will share revenue generated from the ITIL Foundation exams to help itSMFI expand and support chapters. In return, tSMFI is committed to promoting ITIL globally and supporting the qualification scheme through its involvement n the ITIL Qualifications board.

Colin Rudd, itSMFI’s Qualification Board representative and ITIL author, said “I am pleased that a close working relationship has been established for the benefit of the service management community and for ITIL at large.” “We were impressed with APMG’s corporate governance structure and have extended an offer to Richard Pharro to speak about the subject at itSMF conferences."

Press Release: The APM Group Limited.

The ITIL Qualification Board is pleased to make the following announcements regarding ITIL V3 qualifications.

Official Qualification Titles:

The Qualification Board involved the ITSM community by surveying itSMF members and Accredited Training Organisations (ATOs) on their preference for the formal titles of ITIL Qualifications. The results of the survey were reviewed and endorsed by the Board and are as follows:

V3 Japanese Pilot Examination starts in April 2008
On February 15 2008 EXIN, the worldwide Examination Institute for Information Science, and APM Group (APMG) signed an agreement stating EXIN will be translating examinations and sample examinations for ITIL® version 3 into the Japanese language. Initially EXIN Japan will start with the development of translations for the ITIL® Foundation examination, followed by translated examinations for the ITIL® Foundation Bridge examination, the Managers Bridge examination and later on the Capability examination. As a result of this agreement training providers are able to offer courses in Japanese and candidates can attend examinations for ITIL® version 3 in their own language.

The APM Group (APMG) has announced the public launch of the ITIL V3 Manager Bridge Qualification. The course and qualification are only intended for those holding a valid ITIL Manager’s Certificate in IT Service Management based ITIL Versions 1 and 2.

The course and qualification have undergone a pilot testing phase.