Training

Henry Solomon

City: 
Mumbai
About Me: 
Henry Solomon has more than 17 years’ experience in IT Industry primarily in the IT Service Delivery & Support (managed services) for about 13 years and Consulting Services for more than 4 years. Initial 8 years of career was in IT Infrastructure Management services involving roles like Customer Support Engineer, Novell Administrator, Systems Administrator (Wintel), Lotus Domino Administrator & Operations Manager before becoming Program Manager. Current role is Sr. Program Manager with Cognizant Technology Solutions based in Mumbai engaged in business development & program management. Over the years developed competence in IT Program Management space managing people, projects, technologies & suppliers and in Consulting covering IT Service Management & IT Governance. He was part of Wipro Consulting Services from July’05 to Sep’09 with specialization in IT Service Management (ITIL), IT Governance (COBIT), ISO 20000 and IT Strategy. He has managed and executed projects on ITIL, ISO 20000, COBIT and IT Strategy. He has a flair for QMS & IT Processes. Global experience includes in countries like UK, Singapore, Malaysia, Indonesia, Thailand, Kingdom of Saudi Arabia, UAE (Dubai), Kuwait, France, Germany, Finland, Norway, Sweden, Denmark, Belgium & Netherlands & USA. The global experience includes 4 years experience in the UK.

Geoffreyaqs

City: 
NewYork
About Me: 
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ChithiraiSelvan S, PMP, ITIL Expert

City: 
Chennai
About Me: 
More than a decade of experience in IT Delivery and Project Management in ODC

Mohanraj S

City: 
Chennai
About Me: 
IT professional with over 7 years experience evolving with an expertise in ITSM space. Being an ITIL consultant I can realize the markets' demands on a cost effective IT service management solutions be it process or a tool implementation and I am here to share learning, gain knowledge and carry best practices for the benefit of my clients.

Verônica Carvalho de Sant'Anna

City: 
Rio de Janeiro
About Me: 
I'm a IT Manager of a liquor industry of Brasil. I'm considering start de Implementation of ITIL in our organization and want as many help as I can find in everywhere.

Durga Anandraman

City: 
Chennai
About Me: 
About 10 years of experience in Service Management (ITIL 2011), Project Management, Team/People Management, Process Mgmt/Improvement, Service Delivery, Reporting tool, Competency and Capability Development, SME support for end to end process lifecycle. Profound consulting skills in Requirement and Gap Analysis, Setting up Guidelines and Processes, building governance framework, setting up CSI framework which is in line with the Industry standard Best Practices like ITIL – ITSM, IT Governance and Project Documentation. Methodical in defining lifecycle specific process frameworks including Due Diligence and Transition. Ensure alignment with industry standards – ITIL, COPC, SOX, CMMI, COBIT and Risk Assessment for Services. Service Support & Service Delivery - Incident Management, Problem Management, Change Management, Configuration Management, Release Management, Service Desk SLM & Process Improvement- Project Management Scope Planning, SOW, Proposal Preparation, Project Management Plan, WBS, Communication planning, etc. Service Management (Process Consulting) - ITIL Process Consulting, ITIL Process Maturity Assessment, Service Management Governance Modeling & Framework setup

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City: 
DS
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Andre Luiz

City: 
São Paulo

Sowjanya.Kasthuri

City: 
Hyderabad
About Me: 
ITIL V3 Intermediate certified (Service Transition) professional with 8 + years of experience. Working as a consultant in Genpact. Primary Skills: ITIL Change Management, Incident and Problem Management, Remedy; MS Word, Excel, PowerPoint; Visio, ProVision, PMP basics and fundamentals

Fredy Paez Valencia

City: 
Bogota
About Me: 
Bogota
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