After almost two months in the job I am pleased to report that some important milestones have been reached.
Our new "Knowledge Repository"
My primary responsibility is to establish a new collection of material for our members worldwide. We will offer much more than books, the "knowledge repository" is going to provide not only somewhere you can go to get information, but also a place where our members can share their own knowledge with the global community. Our mission is for this to be your first port of call when you are looking for any Service Management related information. Whether you want a PowerPoint presentation, a template for a policy, an academic research article or a book, we expect to be able to provide it.