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Town Hall Communication 28th March 2017
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Town Hall Communication 28th March 2017



Greetings Chapter Leaders,

itSMF Town Hall

Thank you to those Chapter Leaders who joined our Town Hall on 28th March 2017.
As you know, we elected a new Board after the 2016 AGM, which takes up duties on 1st April 2017.

We would like to place on record our appreciation of the Chairmanship and passion for our Forum that has been the hallmark of Shari Brunette’s time with us on the International Board.

Shari’s legacy will be the Axelos Agreement, the SFIA agreement and the increased level of transparency that she has brought to the forum in general and in particular through the many Town Halls that have been held, to pass information to and from the Chapters during her 2 years on the International Board.

Our Town Hall on 28th March 2017 also shared with Chapters who were in attendance:

· the Budget for the 2017/18 Financial Year
· the advice that Invoices were being processed for issue by the end of March 2017
(you should have received them by now)

We ask that you ensure that they are paid promptly.

For those chapters who were unable to attend at the Town Hall the recording and slide deck are available below for you and your Board Members to review.

click here for Recording
click here for Budget

Third edition of the eZine

The third edition of the eZine – for publication in June 2017 -is being prepared!

It is not too late for your Chapter and Members to share any news or events about your Chapter! Thank you to the many Chapters who have already responded with information about their activities! Advertising is available for those who may be interested. The e-Zine is being well received in our market place. It is a great way for people to get involved in your Chapter and community and to recognize accomplishments over the past year!

Share with us – so that we can engage our Global community!

The Media Kit for the E-zine is available via the link below:

click here for Media Kit

itSMF International Board

At the International Board Meeting held on Wednesday 29th March 2017, the Board Officers for the forthcoming year were elected.

They are:

· Chairman: Kathryn Heaton
· Vice Chairman: Michael Imhoff
· Treasurer: Barry Corless.
· Director: Vinay Jain
· Director: Ulf Myrberg

I am looking forward to continuing the work that has been commenced by Shari and her predecessors. I am keen to continue working with the Board and our Chapters to understand how we can support and encourage the opportunities our Chapters and their members have to grow their careers and mature our capability in this exciting world of Service Management!

I thank you for your continued dedication and passion to our global Service Management Community! Please don’t hesitate to speak to me or any of the Board if you have thoughts and ideas on how we can help you. The work you do with your Chapters continues to let our global community know and understand the importance of this Forum!

Kathryn Heaton,

Kathryn Heaton

Chair, itSMF International Executive Board

Email: Mobile:+ 61 411 621 249

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