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14th Annual Conference itSMF CZ
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23/01/2020 to 24/01/2020
When: 23rd - 24th January 2020
Where: Cubex Centrum Praha

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14th Annual Conference itSMF CZ







"Inspired by ITIL and ITSM“




Venue| Cubex Centrum Praha

Date | 23. 1. – 24. 1. 2019



Jara Cimrman&) inspiring - sharing good practices, not only from the master's pen and reminding the Cimrman impasse in the development of IT Service Management, or not this way, friends! Jara Cimrman is like a Czech Forest Gump.



Conference streams

1.     ITIL 4

ITIL 4 - What new brings ITIL4. First year with ITIL 4 - experience, insights and ideas.

ITIL 4 extends previous versions to provide a practical and flexible foundation for supporting organizations on their way to a new world of digital transformation. It provides an end-to-end IT / digital operating model for the delivery and operation of technology-enabled products and services and enables IT teams to continue to play a key role in a broader business strategy. This raises several questions that the conference will try to find answers to, such as: The current state and future of ITSM, how to prepare for the ITSM of the future, where is ITIL 4 better than ITIL v3?

2.     IT Service Management

New version of Standard for Service Desk v.8, COBIT 2019, other trends in IT Service Management (DevOps, IT4IT). Where does IT Service Management go? How can ITSM experience be translated into Enterprise Service Management (ESM)? What are the trends and influences of Automation, Digital Transformation, how do people's demands change? Is Digital Transformation just a buzzword?

3.     Workshops

Conference partners prepare workshops in line with the conference focus. Workshops are conducted in the language of the facilitator.

4.     Panel discussions

The thematic blocks include panel discussions with selected speakers and other guests


Patrik Šolc, Chairman of the board of itSMF Czech Republic, e-mail:

Mgr. Kateřina Mrkvičková, DiS., secretary of the itSMF Czech Republic, e-mail:

GSM: +420 731 199 210


We look forward to quality presentations that will contribute to the high professional level of the conference


Patrik Šolc

Chairman of the board of itSMF Czech Republic


&) The Jara Cimrman Theatre (DJC) is a Prague theatre, whose repertoire includes the most famous plays by Ladislav Smoljak and Zdenek Sverak with the theme of the fictional Czech genius Jara Cimrman. Only men play in the theatre.

The first author of the idea to establish this theatre was Jiri Sebanek, who in 1966 introduced his idea to Milon Cepelka, Ladislav Smoljak and Zdeněk Sverak. Karel Velebny, Jan Trtilek, Oldrich Unger and Helena Philippova were invited to the project. On December 23 of that year, the radio program Nealkoholická vinárna U Pavouka (Non-alcoholic wine bar At the Spider) was announced by Dr. Evzen Hedvabny (Karel Velebny's own name) the finding of the unknown yet genius Jara Cimrman.

According to the original plan, two new one-act plays were to be presented for the new theater, one of which was to be written by Zdenek Sverak and the other by Jiří Šebánek. However, since Sebaneks play The Home Piglet was not completed in time, it was necessary to change the plan. Its place was filled with a seminar on Cimrman's life and work, and this form (seminar + play) was retained by the DJC. Thus, the play Akt was introduced, which had a trial premium for families and acquaintances before it was presented to the public on 4 October 1967 at Malostranska beseda.

In the same year, the play Investigating the loss of class book had the premiere, and a year later, the play Domestic Pig was also listed. However, it was withdrawn from the repertoire in 1969, at the request of the author when he left the theatre (together with Helena Philippova) due to artistic disagreements.

The following years of the theatre were marked by disagreements with the state apparatus (which is also captured by the film Uncertain Season), when the theatre had to move several times, play on alternative scenes in makeshift environments, change the content of games (for example, the sexuologist Pepa from the play Act was originally a member of Public Security = the communist police) and in 1972, the theatre was even banned from performing in Prague. Then, in 1985, a film Dissolved and Discharged on the Thing of Murder in a Salon Coupé directed by Ladislav Smoljak was premiered.

The release after the 1989 revolution brought not only the opportunity to introduce the play Blanik (which was not believed to pass through the approval committee), but also the boom in popularity of Jara Cimrman. Not only the streets were named after him, but also the asteroid discovered by astronomer Zdenek Moravec. In June 1995, a play The Stand-In was awarded by the Alfred Radok Award as the Game of the Year 1994.

The theatre, bearing the name of the famous but fabricated genius of Jara Cimrman, celebrates half a century. Preparations for the very first performance date back to 1966. This year the Jara Cimrman Theatre entered its 50th season.

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