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12th Annual Conference "itSMF Slovensko 2018" - We are not only ITSM
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07/02/2018 to 08/02/2018
When: 7th - 8th February, 2018
2 Full Days
Where: Hotel Lindner

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2 days – single stream

12 keynotes

6 workshops

9 international speakers

3 local speakers

2 panel discussions

2 networking events

120+ participants

Great spirit and a lot of fun.

What you need to know

The 12th annual conference of itSMF Slovakia will be held for two days so that we can encompass interesting themes. The conference part will end on 8th February 2018 at lunch time. The workshops will continue in the afternoon, February 8th and they are included in the basic package. For fans of an informal meeting with speakers, the networking events will be organized again.


The speakers will focus on different topics related to service management but not only in IT field. You can learn about best practice and their application in different areas. Sessions will be dedicated to ITIL, COBIT, DevOps, LEAN, SIAM, BiSL, ESM, Kanban and other methodologies and frameworks. All these topics will be about service management, security, efficiency, education and training. You can find inspiration to solve problems, cost transparency, management efficiency, quality improvement, shortening the development cycle and many more, not just in the IT area, but also in different areas of business.
An essential part of the conference is the opportunity to meet experts and managers from both users and suppliers from Slovakia and abroad and extend the scope and your network.



The conference is intended primarily for service managers and professionals working in this field. It does not matter whether you are a supplier or a client, because apparently you are usually on both sides in providing and managing agreed services. Although most of the concepts are based on IT services management, these concepts are relevant and usable in various areas of business services.



Foreign lecturers who focus on the practical use of principles and methods will be present at the conference.

Confirmed speakers so far:

-        Barclay Rae

-        Stephen Mann

-        Stuart Rance

-        Ivor Macfarlane

-        Rob Akershoek

-        Paul Wilkinson

-        Simone Moore

-        Kaimar Karu

-        Krikor Maroukian



You can register on this link:



-        Super early bird: 1.8.- 31.8.2017

-        Early bird: 1.9. – 30.11.2017

-        Full price: 1.12. 2017 – 31.1.2018


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