Welcome to itSMF International

The IT Service Management Forum


The itSMF is the only truly independent and internationally recognised forum for Service Management professionals worldwide.

This not-for-profit organisation is a prominent player in the on-going development and promotion of Service Management 'best practice' standards and qualifications and has been since 1991, when the UK Chapter commenced as the founding Chapter.

Our 2020 Vision – clarity of purpose.

Why we exist.

  • To create and sustain the global itSMF Member Community
  • To promote Service Management practices.
  • To raise the awareness of Service Management and how Service Management professionals benefit our global communities


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The itSMF provides an accessible network of industry experts, information sources and events to help you and your staff address IT service management issues and help you achieve the agile design of technology enabled enterprise services and delivery of high quality, consistent IT service internally and externally through the adoption of "best practice".

Globally, the itSMF now boasts over 6000 member companies, blue chip and public sector alike, covering in excess of 40,000 individuals spread over 50+ Chapters. Click here to read more!

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Session 1: itSMF international: IT Governance - Why do we need it?

Session 2: itSMF international: IT Governance - Why do we need it?

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