Who we are and what we do

itSMF International is a global organisation for IT Service Management professionals across the world that

provides a global IT Service Management community based on national local Chapters;
sets a code of practice and rules under which Chapters operate;
protects the trademarks of itSMF;
provides overall governance for the community through a Board of Directors;
is open to all service management frameworks;
acts as a bridge between countries, regions, communities, people, processes, and tools;
is supportive of existing Chapters in each of our regions and encourage their growth;
establishes strategic partnerships with other communities and main partners;
connects itSM Professionals across the globe to one another. and
is funded by a levy paid by Chapters.

Our Vision