Annual general assembly of itSMF Slovakia was held on January 23rd 2013 in Bratislava.

Several important topics were on the agenda :

- the Chairmanship´ annual report concerning itSMF activities during previous year
- proposed targets and planned activities for the oncoming period
- planned conferences, workshops and suggested budget

itSMF Hellas announces the 6th itSMF South East Europe conference due to be held in Athens on the 18th and 19th of April 2013. The mission of this itSMF regional conference is to provide opportunities for collaboration of IT professionals and service managers across national borders, to demonstrate ITSM good practice, share their existing views and generate new knowledge in an area IT Service Management.

Ashley's Big Challenge

Colin Rudd, John Windebank, Ben Clacy, Mark Lillycrop, Rosemary Gurney and Barry Corless are running the Reading Half Marathon on 17 March for Macmillan Cancer Support, on behalf of well known itSMF UK Paul Rappaport award winner Ashley Hanna, who has nominated the charity.

Training is already proving a challenge, so they would really appreciate your donations and support to keep them going.

For further information go to www.justgiving.com/ashleysbigchallenge

The itSMF South Africa Chapter is holding a Book launch, sponsored by Service-Now. The book 'An Integrated Requirements Process' is published by itSMF International.

1pm Lunch
2pm Introductions
Patrick Malaperiman (Service Now) & Peter Brooks (Director itSMF South Africa) 2:15pm itSMF Update 2:20pm Book launch - Peter Brooks
- two books published in February (pre-orders will be available on the day)

- Publisher: itSMF International Title: 'An Integrated Requirements Process'

The next itSMF UK ITSM Software Tools Forum event will take place on 25th January 2013 at the Radisson Blu Portman Hotel in Central London. There will be a range of Exhibitors along with presentations from 6 key software vendor members of itSMF UK.

Finding the right ITSM products and implementing them correctly is a challenge for any organization, and keeping abreast of the latest software developments is becoming increasingly difficult as users have less nd less time available to explore the options.

itSMF UK's ITSM Software Tools Forum offers an nprecedented opportunity to bring vendors, onsultants and potential buyers together under one roof to discuss product selection and implementation.

The 6th itSMF South-East Europe Conference will take place in Athens. The mission of this itSMF regional event is to provide opportunities for collaboration of renewed IT professionals and service managers across national borders, to demonstrate ITSM good practice, share their existing and generate new knowledge in an area IT Service Management.

Conference: 19 April 2013, 09:00 - 18:30
Workshop: 18 April 2013, 18:30 - 20:00
Cocktail & Dinner Event: 18 April 2013, 20:00 - 22:30
City: Athens
Timezone: GMT+2
 

itSMF Belgium invites you to the annual itSMF Belgium Conference on Thursday 14 March 2013 in Antwerp. Don't miss out on this unique & successful conference!

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CALL FOR SPEAKERS

As in previous years we are looking for speakers that will explore how IT and the business can integrate to provide greater value to organisations. We are looking for speakers that will tackle issues concerning:

Winner - Junji Obuchi - itSMF Japan "5 Steps to Achieve Successful Service Management"

Initial information has been released by Cabinet Office as to the potential changes to the management of the Swirl portfolio and can be found here - http://www.contractsfinder.businesslink.gov.uk/Search%20Contracts/Search%20Contracts%20Results.aspx?site=1000&lang=en&sc=603a4c07-8e6c-40ef-b357-3483701bc3e1&osc=43df0d1b-7cae-45be-b589-d513e1382fac&rb=

itSMFI is pleased to announce the results of the 2012 International Whitepaper Submission competition.