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« Thursday October 08, 2009 »
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(event)
itSMF Denmark Fall Conference 2009
Start: 00:00
End: 23:59

The 2009 itSMF Denmark Fall/Autumn Conference will take place on 07 - 08 October 2009 at:

Venue: Scandic Kolding
Address: Kokholm 2, 6000
Kolding

 

 

(event)
itSMF Finland 2009 Conference
Start: 00:00
End: 23:59

Service Management best practices as well as other related frameworks have been evolving and the services getting more mature. Our conference theme for this year is

"You got IT"

But ever wondered what the next level is? How do you know on what maturity level your organization and services are? How do measure success in Service Management?

(event)
Workshop - "The tools able to help to better understand and operate ITIL processes?"
Start: 00:00
End: 23:59

itSMF Slovakia is planning to organize a Workshop day on October 8th, 2009 in Pezinok, Slovakia. The topic of the workshop is: "The tools able to help to better understand and operate ITIL processes?"

The main goal is to start the discussion between suppliers and customers concerning the several open issues: topics related to the existing tools´ requirements, the analysis of different functionalities and the imperfections identified by customers during tools´ operation (between the best practices description and tools features).

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