Publications

Posted January 13th, 2008 by itsmfi admin
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Publications are among the most important values of the international itSMF community. itSMF is not only playing an important role in managing ITIL, as a partner of OGC, but various chapters are also publishing important publications, ranging from pocket guides and textbooks, up to white papers, exclusive literature, websites, and downloadable templates.

All publications can be ordered from the Bookshop.

An Introductory Overview of ITIL V3 (PDF) ›