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Phil Stenz

Posted June 29th, 2008 by pstenz

in

None
USA
IT Governance
Change, Config & Release Management
Six Sigma
SLA & OLA

City:

Appleton, WI

Publications News

itSMF UK and TSO announce pocket reference guide for ITIL V3
New publications for the ITSM Library – in English, German, Italian, Japanese.
OGC - Alignment White Paper: ITIL V3 and ISO/IEC 20000

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Official ITIL® Website
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ITIL® V3 - Official Qualification Titles Update

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itSMF Germany Annual Congress
02 December 2008
itSMF Norway 2009 Conference
03 March 2009

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