Paz Cariñena
Posted June 24th, 2008 by pcamigo
in
ITSM Expertise
ITSM Personal Interests: Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, SLA & OLA
City:
Santiago de Compostela
About Me:
I´m certified in Itil v2 Foundations. Actually I´m managing support processes at four Service Desks