Patrick Sandron
Posted April 7th, 2008 by Pasand
ITSM Expertise
- Auditing
- Availability Mgt
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- Configuration Mgt
- Continual Service Improvement
- Costing and Charging
- Financial Mgt
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Market Research
- Outsourcing
- Problem Mgt
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Web Services
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Seilles
About Me:
I am an economist, but had quite never practice this science.
I am a 25+ years experiences in IT. I have done quite all jobs of IT, Develpment, project leading, methodologist, dba, operational manager, purchaser, etc.
It is now +-5 years that I discover ITIL, from that moment, I discover what I think a "Missing bridge" between IT and Economy. I Continue certifications, audits, articles and meetings just as most of the ITIL enthousiast.