Miguel Marroig Vives

ITSM Expertise

ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management

City: 
Palma de Mallorca
About Me: 
I´m a independent advisor in Security and IT, with CISA, CISM certifications, and ISO2000 lead auditor course