Michael Kum - Qualifications Certifications and Standards

Michael Kum (Qualifications, Certifications and Standards)

Michael Kum is an ITIL v3 certified trainer, project manager and business turn-around coach. He has 12 years working experience in various capacities from Product engineer, Project Manager, Trainer and I.P.rights executive. He does lean six sigma, Kaizen, Cobit, PM, ITSM, ISO20000 and business improvement methodologies by addressing and bridging both business elements and ICT areas. He works as a consultant for MKC Solutions, speaks Japanese, Chinese, English and Malay.

He co-founded itSMF Malaysia / IT Service Management Society of Malaysia in 2006. His vision is for the itSMFI movement to bridge East and West, to cater to the growing interest of Service Management facing a changing k-economy, and encourage substantial growth in the new globalised markets (Asia and beyond).