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Luís Rodrigues

Posted June 24th, 2008 by luis.rodrigues
in
  • Portugal
  • Portugal
  • Account/Relationship Management
  • ISO/IEC 20000
  • ITIL Qualification/Certification
  • Training
  • COBIT
  • ISO/IEC 20000
  • Service Desk Management
  • Service Operations
  • Service Strategy
  • Service Transition
  • Six Sigma
  • SLA & OLA
  • ITIL V2 Foundation
City: 
Lisbon

Publications News

  • New publications for the ITSM Library – in English, German, Italian, Japanese.
  • OGC - Alignment White Paper: ITIL V3 and ISO/IEC 20000
  • ISO/IEC 20000 Certification book joins ITSM Library
more

Qualifications News

  • Official ITIL® Website
  • Recent Qualifications Articles
  • ITIL® V3 - Official Qualification Titles Update
more

Future Events

  • itSMF Germany Annual Congress
    02 December 2008
  • itSMF Norway 2009 Conference
    03 March 2009

Details, and more events

itSMF® International is a not-for-profit organisation and a prominent player in the on-going development and promotion of IT Service Management "best practice", standards and qualifications.