leticia r. f. cravo nunes
Posted June 30th, 2008 by leticiacravo
in
- Brazil
- Brazil
- Account/Relationship Management
- Auditing
- Availability Management
- Business/IT Service Continuity
- Capacity Management
- Change Management
- COBIT
- Configuration Management
- Continual Service Improvement
- Costing and Charging
- Distribution
- Financial Management
- Human Resources
- Incident Management
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Network Management
- Operations Management
- Outsourcing
- Problem Management
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- Training
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- ITIL V2 Foundation
City:
Rio de Janeiro