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Josephine Gill

Posted June 29th, 2008 by jngill
in
  • None
  • USA
  • Incident Management
  • Change, Config & Release Management
  • Continual Service Improvement
  • Service Design
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City: 
Charlotte

Publications News

  • itSMF UK and TSO announce pocket reference guide for ITIL V3
  • New publications for the ITSM Library – in English, German, Italian, Japanese.
  • OGC - Alignment White Paper: ITIL V3 and ISO/IEC 20000
more

Qualifications News

  • Official ITIL® Website
  • Recent Qualifications Articles
  • ITIL® V3 - Official Qualification Titles Update
more

Future Events

  • itSMF Germany Annual Congress
    02 December 2008
  • itSMF Norway 2009 Conference
    03 March 2009

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itSMF® International is a not-for-profit organisation and a prominent player in the on-going development and promotion of IT Service Management "best practice", standards and qualifications.