itSMFI announces ITSM Global Best Practices book

Posted August 12th, 2008 by editor
in

itSMF International has announced the publication of "IT Service Management: Global Best Practices", a unique compendium of over 40 papers written by industry thought leaders worldwide. It offers the inside track on new practices that could radically change IT Service Management in the next few years. The book offers some sound thought-provoking guidance for IT managers.

For further details or to order a copy, visit your favourite itSMF bookstore at http://www.itsmfi.org/content/chapter-bookshops