itSMF Hong Kong Conference 2009 Report

Posted March 5th, 2009 by ChrisR
in

On February 25th 2009, the Hong Kong chapter organized the ITSMF Hong Kong Conference 2009 at Renaissance Harbour View Hotel, Wanchai, Hong Kong. The theme of the event was "Service Management in the Midst of the Global Financial Crisis". The participation was overwhelming with an attendance of more than 130 people.

 

 


HP Suen, chair of Hong Kong Chapter, welcoming the guests

The conference included presentations of practical ITSM implementation cases and approaches, as well as topics on ways to maximizing operational efficiency and minimizing IT costs by leveraging IT Service Management.

 

Representatives from Asian chapters were invited to the conference. Mr. Umar Chandran (Singapore), Mr. Suwat Laicharoensup (Thailand), Mr. Michiel de Boer (Malaysia) and Mr. KT Hwang (Korea) spoke in the panel discussion and they exchanged their views on how ITSM can play a role in responding to current economic challenges.

 

 

Representatives of Asian chapters spoke in the panel discussion. From left: Mr. KT Hwang (Korea), Mr. Michiel de Boer (Malaysia), Mr. Suwat Laicharoensup (Thailand) and Mr. Umar Chandran (Singapore)

 

 

Our special thanks to all honorable speakers for their presence and contributions to make this conference a big success.

 

The chapter would like to express appreciation to the organizing committee for their hard work and dedications to holding the successful event.