itSMF Finland 2009 Conference

Posted April 27th, 2009 by ChrisR
in
8 Oct 2009 - 00:00
9 Oct 2009 - 23:59
Etc/GMT
Website: 
Service Management & Measuring the Success
City: 
Espoo

Service Management best practices as well as other related frameworks have been evolving and the services getting more mature. Our conference theme for this year is

"You got IT"

But ever wondered what the next level is? How do you know on what maturity level your organization and services are? How do measure success in Service Management?