itSMF Egypt - Joint session with Microsoft Egypt

Posted November 25th, 2009 by ChrisR
in

itSMF Egypt Chapter has held a joint session with HERO (The Microsoft Egypt IT Pro Community, one of itSMF Egypt partners) on Sunday Nov. 15th, around the topic ITIL Overview.

The session was hosted by Microsoft Egypt, and offered for free to members of the IT community in Egypt. The session started by introduction to the itSMF organization and the Egyptian chapter, and then followed by a walkthrough ITIL V3 modules overview, all presented by volunteer itSMF Egypt members, and extended for a full day.

The audience were around 100 attendees, from all areas of specialization, ranging from university students to IT managers, and across several fields of service types. The session received great acceptance and interaction from the audience, attracted new membership, and was successful by all measures.

More details are available at the itSMF Egypt Events Calendar: http://itsmf-egypt.org/ver_en/events.php?mopen=16