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Franco Bonacci

Posted May 5th, 2008 by franco.bonacci

in

Italy
Italy
ITIL V3 Foundation

ITSM Expertise

IT Governance

ITSM Personal Interests: Service Level Mgt

City:

Rome

Qualifications News

About Official ITIL® Website
ITIL® V3 - Official Qualification Titles Update
APM Group and EXIN sign agreement about Japanese translations ITIL® version 3

Publications News

itSMFI announces ITSM Global Best Practices book
New ITIL V3 Pocket Guide & Foundations book now available in ITSM Library
New publications for the ITSM Library – in English, German, Italian, Japanese.

Future Events

itSMF Australia Conference
27 August 2008
itSMF e-Symposium - Empowering Business Change through ITIL
27 August 2008
itSMF Fusion 08 Conference
07 September 2008
itSMF e-Symposium - Service Catalog
18 September 2008
6th SEEITA & 5th MASIT Conference - Supported by itSMF Macedonia
21 September 2008
itSMF Denmark Conference
30 September 2008

Details, and more events

The itSMF® is the only truly independent and internationally-recognised forum for IT Service Management professionals worldwide. This not-for-profit organisation is a prominent player in the on-going development and promotion of IT Service Management "best practice", standards and qualifications and has been since 1991