Espen Hop Larsen

Posted October 20th, 2010 by espen.hop.larse...
in
City: 
Grimstad
About Me: 
I'm working as a Practise Area Leader for ICT Infrastructure and IS/IT manager. Our company have some services that are hosted by subcontractors and we need to handle SLAs towards them and also our customers and ensure that the whole service is covered with useful SLAs and that the service is managed accross all parties.