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Andrea Sannuto

Posted March 1st, 2008 by Ansen
in
  • International
  • France
  • Italy
  • France
  • ITIL V2 Foundation

ITSM Expertise

  • ITIL Qualification/Certification
  • Network Mgt
  • Operations Mgt
  • Problem Mgt
  • Service Operations

ITSM Personal Interests: Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma

City: 
Montpellier

Qualifications News

  • About Official ITIL® Website
  • ITIL® V3 - Official Qualification Titles Update
  • APM Group and EXIN sign agreement about Japanese translations ITIL® version 3
more

Publications News

  • itSMFI announces ITSM Global Best Practices book
  • New ITIL V3 Pocket Guide & Foundations book now available in ITSM Library
  • New publications for the ITSM Library – in English, German, Italian, Japanese.
more

Future Events

  • itSMF Australia Conference
    27 August 2008
  • itSMF Fusion 08 Conference
    07 September 2008
  • itSMF e-Symposium - Service Catalog
    18 September 2008
  • 6th SEEITA & 5th MASIT Conference - Supported by itSMF Macedonia
    21 September 2008
  • itSMF Denmark Conference
    30 September 2008
  • itSMF Finland Conference
    09 October 2008

Details, and more events

more
The itSMF® is the only truly independent and internationally-recognised forum for IT Service Management professionals worldwide. This not-for-profit organisation is a prominent player in the on-going development and promotion of IT Service Management "best practice", standards and qualifications and has been since 1991