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Andrea Praitano

Posted March 19th, 2008 by apraitano
in
  • Italy
  • Italy
  • ISO/IEC 20000
  • ITIL V2 Foundation
  • ITIL V2 Manager

ITSM Expertise

  • Auditing
  • Availability Mgt
  • Business/IT Service Continuity
  • Capacity Mgt
  • Change Mgt
  • COBIT
  • Configuration Mgt
  • Incidence Mgt
  • ISO/IEC 20000
  • IT Governance
  • ITIL Qualification/Certification
  • Outsourcing
  • Problem Mgt
  • Service Operations
  • Training

ITSM Personal Interests: Change, Config & Release Mgt, COBIT, ISO/IEC 20000, Service Operations, Service Strategy, Service Transition

City: 
Rome

Qualifications News

  • About Official ITIL® Website
  • ITIL® V3 - Official Qualification Titles Update
  • APM Group and EXIN sign agreement about Japanese translations ITIL® version 3
more

Publications News

  • itSMFI announces ITSM Global Best Practices book
  • New ITIL V3 Pocket Guide & Foundations book now available in ITSM Library
  • New publications for the ITSM Library – in English, German, Italian, Japanese.
more

Future Events

  • itSMF Australia Conference
    27 August 2008
  • itSMF e-Symposium - Empowering Business Change through ITIL
    27 August 2008
  • itSMF Fusion 08 Conference
    07 September 2008
  • itSMF e-Symposium - Service Catalog
    18 September 2008
  • 6th SEEITA & 5th MASIT Conference - Supported by itSMF Macedonia
    21 September 2008
  • itSMF Denmark Conference
    30 September 2008

Details, and more events

more
The itSMF® is the only truly independent and internationally-recognised forum for IT Service Management professionals worldwide. This not-for-profit organisation is a prominent player in the on-going development and promotion of IT Service Management "best practice", standards and qualifications and has been since 1991