Chapter Event

itSMF is delighted to invite your Chapter members to the July
itSMF e-Symposium titled "IT Governance" which takes place on July 17, 2008 at 2:00pm London time / 9:00am New York time.

itSMF Switzerland invites you to attend the presentation of its latest Working Group report and to participate in the ensuing debate, on the theme:

The Executive Committee of the itSMF Hong Kong
Chapter cordially invites all Chapters' members to its 2008 Annual General
Meeting (AGM) on 30th May 2008 (Friday). Details are as follows:-

Event Details:

ITIL may now have evolved into version 3
but some things never change: people are fundamental to everything, be
they the IT staff who design the systems, the technical staff who
implement and support them or the customers who use them. Proven
processes have to be in place for IT systems to be successful and
performance is of paramount importance to keep customers (and our
bosses!) happy.

ISO/IEC 20000 is the International
Service Management Standard that enables IT organisations to ensure and
prove that the services they provide are aligned to globally accepted
best practices. The Standard can apply equally to in-house, outsourced
or multi-sourced environments. The benefit of aligning to the ISO/IEC
20000 Standard is that processes are place which will allow IT and the
business to work together in a controlled and mutually acceptable way.

Please
join us for the next itSMF Ireland event at 6pm on Thursday April 24th  at
DIT (room 1077 – opposite library), Aungier St, Dublin 2.