Chapter News

Lucky Draw Prize Winners

itSMF International is pleased to announce the 2013 annual survey participants 'lucky draw' prize winners.

  • 1st Prize - An IPAD courtesy of the National University of Singapore: John Donoghue from Dublin in Ireland 
  • Runner up - Prize courtesy of itSMF Australia: Joe Philbrook Toronto in Canada

The lucky draw was held at the Chapter Leadership Conference in Taiwan in October 2013.

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2013 News & Updates

Lucky Draw Prize Winners

itSMF International is pleased to announce the 2013 annual survey participants 'lucky draw' prize winners.

 

  • 1st Prize - An IPAD courtesy of the national University of Singapore: John Donoghue from Dublin in Ireland

 

  • Runner up - Prize courtesy of itSMF Australia: Jow Philbrook Toronto in Canada

 

The luck draw was held at the Chapter Leadership Conference in Taiwan in October 2013

 

2013 IEB & Chapter News

TBA

Latest Edition of "At Your Service" now available

We are pleased to announce the publication of the latest issue of our International Magazine "At Your Service".  Please download and share, contributions for future editions can be sent to kirstie.magowan@itsmfi.org.

Download the current issue:

 

ITIL® Service Lifecycle Suite 2011 Edition

The ITIL 2011 Lifecycle Suite is now available The lifecycle suite contains each of the five core publications and offers a cost saving of 29% against purchasing all five titles individually.


All publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid
navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite.


ISBN: 9780113313235

Price: £299.00 (Chapter member price approx. £254.15)

To obtain itSMF Chapter member discounts please review: itSMF Chapter Bookshops

ITIL 2011 book details from TSO

Dear itSMF Chapters.

After the meeting in Amsterdam earlier this year I was asked by a few to keep you informed of the ITIL update. Below is all of the information we have available at present.

Please find the below details with all the additional information you will require for the ITIL update that will release on the 29th of July. The high resolution jacket images have now been uploaded onto the resellers extranet and the table (in attached file) included additional information on page counts and weights.

itSMF International AGM Announced for September 25 2011

International Executive Board - Elections 2011

For General Distribution July 2011

1. Introduction

This communiqué to Chapter Leaders is designed to provide you with notification that the Board of itSMF has confirmed that its Annual General Meeting is to take place on 25th September at the Gaylord National Hotel and Convention Centre in National Harbour, Maryland, USA.

Further details will be issued, in line with the statutory notification process together with voting slips and resolutions, shortly.

2. Election

ITIL 2011 Edition is announced

ITIL 2011 Edition, the updated version of the ITIL Lifecycle Suite, will be available on 29th July.

At Your Service - June 2011 Edition Published

Welcome to the June 2011 edition of 'At Your Service'.  We hope you enjoy the articles and look forward to contributions to our next edition, due to publish in August 2011

The ITIL Managing across the Lifecycle (MALC) Survey

The ITIL Managing across the Lifecycle (MALC) qualification is currently undergoing a review as part of APM Group's continual service improvement process. As part of the review project and stakeholder consultation a number of surveys have been created.

The surveys are targeting MALC students, their sponsors, ATOs and trainers, and are available for completion in English, German and Japanese. APM Group would like to gather stakeholder feedback on MALC qualification, particularly on MALC syllabus, course and exam, and welcome any suggestions for improvement.

April 2011 edition of "At your Service" now published

We are pleased to announce the publication of the latest edition of our International Magazine "At Your Service".

We encourage contributions from itSMF members globally in the form of articles and letters to the editor.

Please send comments and submissions to kirstie.magowan@itsmfi.org

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