ITIL V2
Very Ceccatto
Posted June 27th, 2008 by very
ITSM Expertise
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, Service Level Mgt, SLA & OLA
City:
Curitiba
Test Entry
Posted June 27th, 2008 by testentry
Marcelo Veronesi Pereira
Posted June 26th, 2008 by mvp2
ITSM Expertise
- Auditing
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- Configuration Mgt
- Continual Service Improvement
- Financial Mgt
- Human Resources
- Incidence Mgt
- IT Governance
- Network Mgt
- Operations Mgt
- Problem Mgt
- Service Operations
- Service Transition
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Guararema SP
Cesar Gutierrez
Posted June 25th, 2008 by gutce99
in
ITSM Expertise
- Capacity Mgt
- Change Mgt
- Continual Service Improvement
- Incidence Mgt
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Training
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, SLA & OLA
City:
Mexico City
Website:
zacchaeus olatunde
Posted June 25th, 2008 by zacchtee
Ashay Gharat
Posted June 24th, 2008 by ashaygharat
ITSM Expertise
- Account/Relationship Mgt
- Change Mgt
- Incidence Mgt
- IT Governance
- ITIL Qualification/Certification
- Outsourcing
- Training
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Mountain Lakes, NJ, USA
Khaled Elshabrawy
Posted June 23rd, 2008 by khaled_elshabrawy
ITSM Expertise
- Account/Relationship Mgt
- Availability Mgt
- Capacity Mgt
- Change Mgt
- COBIT
- Incidence Mgt
- ISO/IEC 20000
- IT Governance
- Operations Mgt
- Service Design
- Service Operations
- Service Transition
- Six Sigma
- Training
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA
City:
Cairo
Ellen Fox
Posted June 20th, 2008 by foxelle
ITSM Expertise
- Change Mgt
- ITIL Qualification/Certification
- Operations Mgt
- Service Operations
- Service Strategy
- Service Transition
ITSM Personal Interests: ISO/IEC 20000, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition
City:
new york
Website:
Shari Culpepper
Posted June 19th, 2008 by shariculpepper
ITSM Expertise
- Account/Relationship Mgt
- Availability Mgt
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- COBIT
- Configuration Mgt
- Continual Service Improvement
- Incidence Mgt
- IT Governance
- ITIL Qualification/Certification
- Operations Mgt
- Problem Mgt
- Service Operations
- Service Transition
- Six Sigma
- Training
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, Continual Service Improvement, Service Desk Mgt, Service Level Mgt, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Alpharetta
Constance Warren
Posted June 18th, 2008 by cwarren444
ITSM Expertise
- Configuration Mgt
- Continual Service Improvement
- IT Governance
- ITIL Qualification/Certification
- Outsourcing
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
ITSM Personal Interests: Capacity Mgt, Change, Config & Release Mgt, Continual Service Improvement, Service Design, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Bloomfield CT
About Me:
I am an IT Servivce Management Director with certifications in V2 foundations and practitioner, black belt Six Sigma, and PMP. Current responsibilities are related to the organizaitonal maturation of the IT Operations into an ITIL Service Management culture. My goal is to network with others in this discipline to share and expand knowledge.