ITIL V3 Foundation

John Pedrie

City: 
Washington

Eric Streeter

City: 
Huntsville
About Me: 
My background is in Industrial Engineering and Project Management. I earned ITIL V3 Foundations to start developing a basic background in IT Service Management in order to build competency as a professional and to develop a broader knowledge base for Lean Six Sigma implementation within an IT context.

Terry Barnes

City: 
Hagerstown, MD

Lousie Pottsu

City: 
Southampton
About Me: 
I have 12 years Service Level Management in both public and private sectors, recentyly emplyoed as Escalations and Complaints Manager. I have been tasked with creating, maintaining and policing an escalation process for Babcock International.

Bruce Levin

City: 
Amawalk
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