ITIL V2
Sunil Bhambhani
Posted January 2nd, 2009 by sbhambha
in
- USA
- USA
- Account/Relationship Management
- Auditing
- Availability Management
- Business/IT Service Continuity
- Capacity Management
- Change Management
- COBIT
- Configuration Management
- Continual Service Improvement
- Costing and Charging
- Distribution
- Event Management
- Financial Management
- Human Resources
- Incident Management
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Market Research
- Network Management
- Operations Management
- Outsourcing
- Problem Management
- Security Management
- Service Catalogue
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- Training
- Virtualisation
- Web Services
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- Examination Institute
- ISO 20000 Auditor
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
- ITIL V2 Foundation
- ITIL V2 Manager
- ITIL V2 Practitioner
- ITIL V3
- ITIL V3 Foundation
City:
Irvine
Bill Bennett
Posted December 31st, 2008 by traumfanger
in
- USA
- USA
- Account/Relationship Management
- Configuration Management
- Continual Service Improvement
- IT Governance
- Operations Management
- Service Operations
- Service Strategy
- Six Sigma
- Virtualisation
- Change, Config & Release Management
- Continual Service Improvement
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
- ITIL V2 Foundation
- ITIL V2 Manager
- ITIL V3
City:
Buffalo
About Me:
Applying analytical and quantitative skills, exceptional leadership and strategic thinking ability, creatively solving unstructured business problems, strong executive maturity, and a demonstrated capacity to drive results. Advanced operations analysis skills and experience in ITIL, MOF, MSF, Six Sigma, ISO15504, ISO20K, and CMMI. My role requires deep MOF/ITIL IT process knowledge, broad and deep technology knowledge and the ability to architect solutions by mapping customer business problems to process-combined-with-technology solutions. I have a passion for the customer, demonstrated through professionalism and striving for excellence in all aspects of the customer experience. I have been able to deliver articulate and effective strategic presentations to audiences of all sizes, resourceful and confident under pressure. Objectives include: Big Deal Support - Successful Deployments; Business Value and Customer Partner Experience; IT Operations and Management Architectural Guidance; Business Strategy and Solutions; Develop IT Operations Architect/Consulting Talent Pipeline and Community Worldwide Services and Business Group liaison
Alfonso Sandoval
Posted December 27th, 2008 by asl68y
in
- Spain
- Spain
- IT Governance
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
City:
Murcia
About Me:
ofi
Nikhil Gupta
Posted December 26th, 2008 by guptanikhil123
in
City:
Bangalore
About Me:
I bring about 17 years of experience (as of Mar 2008) as Program Manager, Process Consultant and Software Quality Assurance Manager. I started out as Hardware R&D Engineer, then worked on software development lead and then managed Testing, Test Automation & Sustenance teams. As practice lead for Verification & Validation, I have been involved in pre-sales, practice-building, process improvement, change management, SQA, and auditing activities. As Software Quality Assurance Manager, I am responsible for the Process Compliance and Productivity improvement for 7,200 member manufacturing and healthcare business unit. I have worked in PNNI, ATM, Frame Relay, VoIP, X.25 and Cisco’s Network Management System (NMS).
I have both PMI and PRINCE2 (Practitioner) certifications, leading to a successful track record of delivering software projects, involving large teams at onshore and offshore. I also have certifications in RUP, ITIL and have championed process consultancy and improvement engagements at various client locations. I have wide onsite exposure in US & UK, through close interaction with clients from Cisco, Alcatel, Nationwide and H3G.
I possess strong ownership capabilities, am a self-starter, able to work independently and pursue ideas or activities to the logical end. I have strong mentorship skills and the ability to build future project leads and strong cross-cultural teams. I have a strong R&D flavour and have made paper presentations in Switzerland, US & India.
Website:
Bill Edgar
Posted December 24th, 2008 by bedgar
in
- USA
- USA
- Business/IT Service Continuity
- Capacity Management
- Incident Management
- Problem Management
- Service Catalogue
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- ITIL V2
City:
Snohomish
About Me:
Past CIO role with U.S. Government Agency; past IT Director with large electronics manufacturer; past CIO/VP with large U.S. non-profit organization; currently senior conusultant focusing on business-technology alignment.