Examination Institute
Official ITIL® Website
Posted June 20th, 2008 by editor
IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organisational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.
Sunil Bhambhani
Posted January 2nd, 2009 by sbhambha
in
- USA
- USA
- Account/Relationship Management
- Auditing
- Availability Management
- Business/IT Service Continuity
- Capacity Management
- Change Management
- COBIT
- Configuration Management
- Continual Service Improvement
- Costing and Charging
- Distribution
- Event Management
- Financial Management
- Human Resources
- Incident Management
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Market Research
- Network Management
- Operations Management
- Outsourcing
- Problem Management
- Security Management
- Service Catalogue
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- Training
- Virtualisation
- Web Services
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- Examination Institute
- ISO 20000 Auditor
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
- ITIL V2 Foundation
- ITIL V2 Manager
- ITIL V2 Practitioner
- ITIL V3
- ITIL V3 Foundation
City:
Irvine
Real progress is being made in the development and implementation of ITIL V3 qualifications
Posted December 19th, 2008 by editor
Keith Aldis, CEO, itSMF, said in a statement: "We are very pleased to be able to support, engage on and oversee how things are going with the introduction of ITIL qualifications into our industry. Whilst there will, as always, be teething problems with the introduction of any new set of qualifications, particularly one like the new ITIL V3 qualifications and which is such a radical and wide sweeping refreshment to an already well established and successful training and examination programme, itSMF is pleased to see real progress being made by APMG and its partners in its successful development and implementation.
ITIL® V3 Foundation Syllabus Review Process
Posted December 19th, 2008 by editor
Press Release: APM Group
Following the launch of the ITIL V3 Foundation Certificate in IT Service Management in June 2007 and the Foundation Bridge Certificate launch in August 2007, it was always intended to review both syllabuses as part of APM Group's continual service improvement process.
Some of the initial concerns raised by students, Accredited Training Organisations (ATOs) and Examination Institutes (EIs) were addressed through an interim syllabus version, which was released on February 1st 2008; however, the full syllabus review process for the courses and certificates is now complete.
Ibrahim ElShafei
Posted December 18th, 2008 by himatech
in
City:
Cairo
About Me:
• Dedicated professional in the ITIL Best Practices.
• Extensive hands on defining and implementing a Process.
Alexis Dámaso Ramírez
Posted December 17th, 2008 by adamaso
in
- Spain
- Spain
- Account/Relationship Management
- Auditing
- Availability Management
- Business/IT Service Continuity
- Capacity Management
- Change Management
- COBIT
- Configuration Management
- Continual Service Improvement
- Costing and Charging
- Distribution
- Event Management
- Financial Management
- Human Resources
- Incident Management
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Market Research
- Network Management
- Operations Management
- Outsourcing
- Problem Management
- Security Management
- Service Catalogue
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- Training
- Virtualisation
- Web Services
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- Examination Institute
- ISO 20000 Auditor
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
- ITIL V2 Foundation
- ITIL V2 Manager
- ITIL V2 Practitioner
- ITIL V3
- ITIL V3 Foundation
City:
LAS PALMAS
Alexander Sapronov
Posted December 15th, 2008 by asapronov
in
City:
Moscow
About Me:
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ITIL V3 Intermediate Level Syllabuses
Posted September 12th, 2008 by editor
Several of the ITIL Version 3 Intermediate Syllabuses have been released by Official accreditor APMG and are available for download from the links below
Jennifer
Posted July 2nd, 2008 by jjleighkk
in
- International
- USA
- USA
- Account/Relationship Management
- Availability Management
- Business/IT Service Continuity
- Change Management
- Configuration Management
- Continual Service Improvement
- Financial Management
- Incident Management
- IT Governance
- ITIL Qualification/Certification
- Network Management
- Operations Management
- Problem Management
- Service Design
- Service Operations
- Change, Config & Release Management
- Service Operations
- Service Strategy
- Service Transition
- Software Asset Management
- Examination Institute
- ITIL V2 Foundation
City:
Fort Lauderdale
