TSO/OGC
OGC - Alignment White Paper: ITIL V3 and ISO/IEC 20000
Posted April 9th, 2008 by ChrisR
Alignment White Paper: ITIL V3 and ISO/IEC 20000
OGC have commissioned a number of white papers which are aimed at supporting the ongoing development, effectiveness, and practical application of ITIL. The Alignment White Paper series illustrates how the ITIL portfolio aligns with other standards.
The latest one in the series is about the alignment between ISO/IEC 20000 and ITIL V3 which has been written by Dr Jenny Dugmore and Sharon Taylor.
ITIL V3 Glossaries & Acronyms now available in more languages
Posted March 10th, 2008 by ChrisR
Now on the OGC Best Management Practice website the full 'terminology' sections of key OGC best management practice titles are available to download in multiple languages in PDF and Word format.
ITIL V3 Glossary & Acronmys (PDF)
Posted March 10th, 2008 by ChrisR
The updated ITIL V3 Glossary and associated ITIL V3 Acronyms, published by OGC, are now available for download via the attached files below.
Both are available as Adobe PDF files
ITIL V3 and ASL: Sound Guidance for Application Management and Application Development
Posted January 31st, 2008 by ChrisR
ITIL V3 Alignment White Papers - In this paper, the interfaces with another IT framework, the Application Services Library, are further described. There are both similarities and differences between ITIL and ASL.
