Chinese

"IT Service Management: A companion to the IT Infrastructure Library", commonly known as the ITIL V2 Pocket Guide or Little ITIL, has been translated into many languages as a handy reference guide and revision aid for those studying for the V2 Foundation qualification.

As part of its annual stock clearance, itSMF UK is selling thousands of copies of the translated pocket guide at just £1 per copy plus shipping. Place your order now while stocks last.

itSMF International has announced Chinese language versions of two of the most popular titles in the ITSM Library. Service Agreements for IT Management: A Management Guide provides a comprehensive overview of service management, together with a framework for the implementation of service management, and models for the development of a service catalogue and for the negotiation and development of service agreements.