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Merily Talalla

Posted February 20th, 2008 by mtalalla
in

ITSM Expertise

City: 
Surprise
About Me: 
I am the Webmaster for the itSMF USA Chapter
Website: 
itSMF USA

Dani Danyluk

Posted February 15th, 2008 by Dani
in

ITSM Expertise

ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management

City: 
Toronto
About Me: 
I am an ITSM Consultant and Trainer. I've been ITIL Service Manager certified since 1998. I've been teaching all levels of ITIL certification for the past 3 years and the Foundation Level for the past 5 years. I am on the Board of Directors for itSMF Canada and have been since April 2006. Before that, I was on the Toronto Branch Executive since it's inception in Canada around 2003. Currently, I am a Consultant and Trainer for Burntsand Inc.
Website: 
itSMF Canada
Burntsand
Loyalist Certification Services

itSMF USA - Call for Presentations

Posted January 24th, 2008 by itsmfi admin
in

itSMF USA’s is now looking for presentations for its Fusion 08 Conference, which takes place on September 7-10 2008 in San Francisco. Presentations and workshops, at this conference offer attendees exposure to ITSM's positive affects on delivery of IT services.

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Posted January 21st, 2008 by alexander kist
in
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