I have been working in Hewlett Packard Mexico since 1996, last 10 years in Technology Services and I am business development consultant as ell as operation or business processes consultant. I teach postgraduate level about BPM, MOC ans ITSM.

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Brian Crosby

Posted January 30th, 2012 by crosbyb333

International
USA
USA
Availability Management
Business/IT Service Continuity
Event Management
Incident Management
IT Governance
Operations Management
Web Services
Availability Management
Capacity Management
Change, Config & Release Management
Continual Service Improvement
Service Design
Service Level Management
Service Operations
Service Strategy
SLA & OLA

City:

Washington, DC

Miss Katie Walsh

Posted January 30th, 2012 by betapup1973

UK
UK
Service Transition
Change, Config & Release Management
Continual Service Improvement
Service Design
Service Strategy
Service Transition
Six Sigma
SLA & OLA
ITIL V3 Foundation

City:

London

ITIL® V3 Qualification Guidance

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