Service Level Management

SATHYANARAYANAN SHANMUGAVELU

City: 
CHENNAI
About Me: 
I am a ITIL Service Manager (certified ITIL Intermedite) interested in ITSM areas

jenniferkoffi

City: 
Bangalore

Nuwan Perera

City: 
Colombo
About Me: 
Nearly 10 years experience in ICT including, System Development Life Cycle with system analysis, design, software development, implementations and project management; IT Operational, IT Audit, IT Executive and Application, Help Desk Support roles; System Implementation Life Cycle with ERP Implementation Project Management, consultancy and support, Software Functional Quality Assurance and release management. Specialties:• Performs as a Project co-ordinator, Professional Consultant, Executive in software developments, implementations and in ERP implementations. • Successful coordination with local, foreign vendors, out-sourced sub contractors, clients and cross-functional teams. • Wider business knowledge including commercial, financial accounting awareness. • Demonstrate expertise as a Technical Consultant in infrastructure implementations and support.

Greg Albinowski

City: 
Poznan Poland
About Me: 
Certified project manager and IT service lifecycle manager. Specializes in development, transition and governance of Shared Service Centres (SSC), Centres of Excellence (CoE), Centres of Competency (CoC), Business Process Outsourcing (BPO), IT Outsourcing (ITO). Project & programe mgmt experience with companies like ACS, ALSTOM, Atos, Bank BGZ, British Petroleum (BP), BZWBK, Capgemini, Ciber, DM BZWK, Ernst&Young, GlaxoSmithKline (GSK), Google, HSBC, PZU, RWE, Warta, WWL. Member of professional associations BPUG, itSMF, prISM, ISACA, PMI & ACM

Chandran Pillay

City: 
Bangalore
About Me: 
<p>ITIL Intermediate Certified with 10 years of Experience in IT Service Delivery, IT Operations, IT Infrastructure Management &amp; Project Management.<br />I am a Process Consultant/Trainer for excellence in IT Service Management Domain</p>
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