I have 12 years Service Level Management in both public and private sectors, recentyly emplyoed as Escalations and Complaints Manager. I have been tasked with creating, maintaining and policing an escalation process for Babcock International.

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Chad Filean

Posted January 30th, 2012 by filec01

USA
USA
Service Design
Service Desk Management
Service Level Management
Service Operations
Service Strategy
Service Transition
ITIL V3 Foundation

City:

Dallas, TX

Brian Crosby

Posted January 30th, 2012 by crosbyb333

International
USA
USA
Availability Management
Business/IT Service Continuity
Event Management
Incident Management
IT Governance
Operations Management
Web Services
Availability Management
Capacity Management
Change, Config & Release Management
Continual Service Improvement
Service Design
Service Level Management
Service Operations
Service Strategy
SLA & OLA

City:

Washington, DC

Hemraj Pathare

Posted January 30th, 2012 by Hemraj.Pathare

India
India
ITIL Qualification/Certification
Service Level Management
ITIL V3

City:

Mumbai

About Me:

ITIL Expert

ITIL® V3 Qualification Guidance

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