Service Desk Management

rodrcss

City: 
Florianópolis

John

City: 
Basingstoke
About Me: 
ITIL expert with 15 years IT experience in Financial Services organisationgaining a strong experience in Incident Management, Operations Management, Service Desk and Problem Management. My current role is Head of Problem Management leading a rapidly expanding capability within our organisation to drive stability and cost effectiveness in the delivery of our services to customers.

Javier Abata

City: 
Quito
About Me: 
I'm a person who operates a service desk in a financial institution, I desire to acquire new knowledge in the wide world of technology

Nuwan Perera

City: 
Colombo
About Me: 
Nearly 10 years experience in ICT including, System Development Life Cycle with system analysis, design, software development, implementations and project management; IT Operational, IT Audit, IT Executive and Application, Help Desk Support roles; System Implementation Life Cycle with ERP Implementation Project Management, consultancy and support, Software Functional Quality Assurance and release management. Specialties:• Performs as a Project co-ordinator, Professional Consultant, Executive in software developments, implementations and in ERP implementations. • Successful coordination with local, foreign vendors, out-sourced sub contractors, clients and cross-functional teams. • Wider business knowledge including commercial, financial accounting awareness. • Demonstrate expertise as a Technical Consultant in infrastructure implementations and support.

Chandran Pillay

City: 
Bangalore
About Me: 
<p>ITIL Intermediate Certified with 10 years of Experience in IT Service Delivery, IT Operations, IT Infrastructure Management &amp; Project Management.<br />I am a Process Consultant/Trainer for excellence in IT Service Management Domain</p>
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