Continual Service Improvement

I am IT Security analyst, and find certify me in management IT using the best pratices of the ITIL and Cobit, and in IT security. I have the ITIL v2 and ISO/IEC 20kF, and now I studing to certify me in ITIL V3. I be create my account in itSMF becouse i want participe of foruns and publications of itSMF for develop me in services management.

I am an IT professional with extensive software development, specializing in Java/J2EE development. I have performed roles in areas of business/systems analysis, project leadership and project management experience and software developer, amongst others. A creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through execution/completion under the pressure of fast-paced, time-sensitive environments. I am contributing my skills largely for my employer However, I have a small IT consulting business that I have started. I intend to offer my skills, services and expertise through this entity (Technofundis). www.technofundis.com

I am interested in learning more on ITIL V3, especially on Service Transition, Service Operation and Continual Service Improvement.