Availability Mgt

Alpana Kakkar

ITSM Expertise

ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management

City: 
Delhi
About Me: 
I am Computer Science Engg . , continued with Masters in ITfollowed by M.Phil CS and now pursuing Ph.D Through Self study I cleared my ITIL V3 Foundation and wish to learn it professionally for being a trainer in ITIL . Associated with Indian Universities teaching to Masters and Bachelors of Computer Science, IT since 16years. A

Evangelos Papaefthymiou

ITSM Expertise

ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management

City: 
Athens
About Me: 
Versatile, seasoned and professionally qualified executive, with the capacity to apply a blend of technical and business skills in directing the various aspects of the IT function, as evidenced by a verifiable track record of effectively leading people, managing processes, and utilizing technology for successful project delivery. Self-motivated and focused individual, who knows how to set goals and work to achieve them, with a solid academic background in Business Administration and a deep understanding of how to utilise technology for the benefit of business. The excellent interpersonal and communication skills are another valuable asset that enhances my ability to build and maintain relationships at all levels, inside and outside the organization. Open minded and culturally adaptive EU citizen, seeking challenging assignments to further experience, and pursue personal development and career advancement.

wael emam

venkata Ramana Murty Kotra

ITSM Expertise

ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Service Level Mgt, Service Operations, Service Strategy, Service Transition

City: 
bangalore
About Me: 
I am ITIL Certified in V2 and V3 . I am intrested in pursue my carrer as ITIL consultant / teacher. I have experience of implementing Incident & Change management process. I have been involved in Problem , Availability , Capacity anagement

Nandkumar Santhanam

ITSM Expertise

ITSM Personal Interests: Availability Mgt, Capacity Mgt, Continual Service Improvement, Service Desk Mgt

City: 
Pune
About Me: 
I am a Training Analyst with EDS. I will be appearing for ITIL Manager exams in August 2008.
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