Web Services
Sunil Bhambhani
Posted January 2nd, 2009 by sbhambha
in
- USA
- USA
- Account/Relationship Management
- Auditing
- Availability Management
- Business/IT Service Continuity
- Capacity Management
- Change Management
- COBIT
- Configuration Management
- Continual Service Improvement
- Costing and Charging
- Distribution
- Event Management
- Financial Management
- Human Resources
- Incident Management
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Market Research
- Network Management
- Operations Management
- Outsourcing
- Problem Management
- Security Management
- Service Catalogue
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- Training
- Virtualisation
- Web Services
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- Examination Institute
- ISO 20000 Auditor
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
- ITIL V2 Foundation
- ITIL V2 Manager
- ITIL V2 Practitioner
- ITIL V3
- ITIL V3 Foundation
City:
Irvine
Tino Wiedemann
Posted January 2nd, 2009 by twiedema
in
- International
- Spain
- Availability Management
- Change Management
- Configuration Management
- Incident Management
- Operations Management
- Problem Management
- Service Design
- Service Operations
- Service Transition
- Web Services
- Availability Management
- Change, Config & Release Management
- Service Desk Management
- Service Level Management
- Service Operations
- Service Transition
- ITIL V2 Foundation
City:
Mijas Costa
About Me:
More than 9 years experience in multilingual IT SPOC (Single Point Of Contact) HelpDesks for car, bank, domestic appliances and electronic industry. Management of IT outsourcing of world wide operating companies. Analysing the IT situation at client sites in Germany, Norway, Sweden, Netherlands, UK, France, Spain, development of IT HelpDesks implementation projects and IT solutions. Implementation of IT HelpDesk projects. SLA management, IMAC and process management, statistics, HelpDesk database administration, phone concepts, call distribution.
Website:
Alexis Dámaso Ramírez
Posted December 17th, 2008 by adamaso
in
- Spain
- Spain
- Account/Relationship Management
- Auditing
- Availability Management
- Business/IT Service Continuity
- Capacity Management
- Change Management
- COBIT
- Configuration Management
- Continual Service Improvement
- Costing and Charging
- Distribution
- Event Management
- Financial Management
- Human Resources
- Incident Management
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Market Research
- Network Management
- Operations Management
- Outsourcing
- Problem Management
- Security Management
- Service Catalogue
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- Training
- Virtualisation
- Web Services
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- Examination Institute
- ISO 20000 Auditor
- ISO 20000 Consultant
- ISO/IEC 20000
- ITIL V2
- ITIL V2 - V3 Foundation Bridge
- ITIL V2 Foundation
- ITIL V2 Manager
- ITIL V2 Practitioner
- ITIL V3
- ITIL V3 Foundation
City:
LAS PALMAS
Simon Brundle
Posted December 15th, 2008 by scb@lsbrundle.p...
in
- UK
- UK
- Account/Relationship Management
- Business/IT Service Continuity
- Capacity Management
- Change Management
- Configuration Management
- Event Management
- Financial Management
- Incident Management
- IT Governance
- ITIL Qualification/Certification
- Network Management
- Operations Management
- Outsourcing
- Problem Management
- Service Catalogue
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Virtualisation
- Web Services
- Availability Management
- Capacity Management
- Change, Config & Release Management
- Continual Service Improvement
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- SLA & OLA
- ITIL V2 Manager
City:
London
About Me:
I am a UK based IT Professional with 20 years experience specialising in Infrastructure, Operations, Service Delivery and of course ITIL, for which I have held a Managers Certificate since January 2008. At present, I am working in the UK for Allianz as Global Head of Service Delivery where I was originally tasked with designing and implementing a new global IT support framework and new ITSM tool (service-now.com). This has been completed and I am now managing the ongoing operation as well as the expansion of services to cover more countries. In addition, I am overseeing the integration of many standard business processes into the tool (new hires, procurment etc),and planning global standards for Change, Release and SDLC which will also be implemented with the same tool.
Kim Schilling
Posted December 10th, 2008 by parabol
in
- Denmark
- Denmark
- Web Services
- Availability Management
- Capacity Management
- Change, Config & Release Management
- COBIT
- Continual Service Improvement
- ISO/IEC 20000
- Service Design
- Service Desk Management
- Service Level Management
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- SLA & OLA
- Software Asset Management
- ISO 20000 Consultant
- ITIL V2 Practitioner
City:
copenhagen
Website:
itSMFI Editor
Posted December 8th, 2008 by editor
City:
Wokingham
About Me:
This is the Editor role for the itSMFI website
Michael J Casanova
Posted July 2nd, 2008 by mjulcasa
City:
Toronto
About Me:
<p>Hold a B.Sc Industrial Engineering with several years of experience in the erp
and it services optimization arena. Took the IPSR certification course with HP and am in the process of preparing for the test.</p>
