Incidence Mgt
Nikolaos Plevris
Posted June 28th, 2008 by nplevris
ITSM Expertise
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, Continual Service Improvement, Service Design, Service Level Mgt, Service Operations, Service Strategy, Service Transition
City:
Athens
Marcelo Veronesi Pereira
Posted June 26th, 2008 by mvp2
ITSM Expertise
- Auditing
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- Configuration Mgt
- Continual Service Improvement
- Financial Mgt
- Human Resources
- Incidence Mgt
- IT Governance
- Network Mgt
- Operations Mgt
- Problem Mgt
- Service Operations
- Service Transition
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Guararema SP
Mike Morsnowski
Posted June 26th, 2008 by morsnowski
venkata Ramana Murty Kotra
Posted June 26th, 2008 by murtykotra
ITSM Expertise
- Availability Mgt
- Capacity Mgt
- Change Mgt
- Incidence Mgt
- ITIL Qualification/Certification
- Problem Mgt
- Six Sigma
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Service Level Mgt, Service Operations, Service Strategy, Service Transition
City:
bangalore
About Me:
I am ITIL Certified in V2 and V3 . I am intrested in pursue my carrer as ITIL consultant / teacher.
I have experience of implementing Incident & Change management process.
I have been involved in Problem , Availability , Capacity anagement
venkata Ramana Murty Kotra
Posted June 26th, 2008 by mkotra
ITSM Expertise
- Availability Mgt
- Capacity Mgt
- Change Mgt
- Configuration Mgt
- Incidence Mgt
- ITIL Qualification/Certification
- Operations Mgt
- Problem Mgt
- Six Sigma
ITSM Personal Interests: Service Design, Service Level Mgt, Service Operations, Service Strategy, Service Transition
City:
bangalore
About Me:
I am worked as Incident , Change , Problem , Availability Manager for a reputed organization. Also involved in consulting and implementation approaches for Incident and change.
To start with I want to learn from this forum more about ITIL and pursue intrests in training in ITIL and consultancy.
I am ITIL V2 and V3 Foundation Certified
Mary Franke
Posted June 25th, 2008 by mfranke
ITSM Expertise
ITSM Personal Interests: Change, Config & Release Mgt, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition
City:
Chicago
Cesar Gutierrez
Posted June 25th, 2008 by gutce99
in
ITSM Expertise
- Capacity Mgt
- Change Mgt
- Continual Service Improvement
- Incidence Mgt
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Training
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, SLA & OLA
City:
Mexico City
Website:
Anchal
Posted June 25th, 2008 by anchalkk
Ashay Gharat
Posted June 24th, 2008 by ashaygharat
ITSM Expertise
- Account/Relationship Mgt
- Change Mgt
- Incidence Mgt
- IT Governance
- ITIL Qualification/Certification
- Outsourcing
- Training
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Mountain Lakes, NJ, USA
Chris Dashney
Posted June 24th, 2008 by cdashney
ITSM Expertise
ITSM Personal Interests: Change, Config & Release Mgt, COBIT, Service Level Mgt
City:
Naperville, IL
About Me:
I've worked in various areas of IT for about 15 years. My previous role was Service Desk Manager at an insurance company in Wisconsin. I recently started at an insurance corp in Illinois as a Governance and Control Manager. I am looking to increase my skills in the various methodologies related to governance, controls, service level management and auditing.
