Event Management

IT Service Delivery Manager - work for REA Group (www.realestate.com.au)

A skilled IT expert with expertise in ITIL implementation and service agreements, managing teams. Particularly skilled at adapting to differing cultures and norms as a result of working in differing global businesses. Adept at developing effective relationships with customers and colleagues and understanding and meeting their business requirements. Able to adapt swiftly to new business operations and sectors.

Quality Consultant for Logica Belgium

ITSM Incident Process owner for Target Technology Services as well as Senior High Severity Incident Manager.