Configuration Mgt

Since 1988 I have worked with large companies as Configuration Management Manager, Change Manager, Quality Assurance Lead and a few other titles. In January I passed my ITIL V3 Foundation. I have CMMI Introduction and have worked in companies using Serena and Rational tools and following Prince 2, 6-Sigma, PMBok, COBIT, ISO, etc. Able to define from Policy to delivery and maintenance. Seeks bi-directional traceability. Very driven and motivated. Having finished a short term contract at IBM for a large media company (look upwards!), I am now available for roles that will use my experience and flexibility plus my leadership and team player attributes. I seek to make a positive difference. Please feel free to contact me 07740 627133. David

I am worked as Incident , Change , Problem , Availability Manager for a reputed organization. Also involved in consulting and implementation approaches for Incident and change. To start with I want to learn from this forum more about ITIL and pursue intrests in training in ITIL and consultancy. I am ITIL V2 and V3 Foundation Certified

- Employed in a US-based Financial organisation (more than 50,000 employees) that has recently implemented Event Mgt, Service Desk, Incident Mgt, Problem Mgt, Change Mgt,Config Mgt and Capacity Mgt. Was involved in the design and activation of the Change, Config and Problem Mgt processes. - Team leader of the of the Change, Config and Problem Mgt processes for the Asia Pacific region - Involved in ITIL for the last 8 years - Acquired the IT Service Manager Certification - Acquired CISA and CISSP

I provide Service Management training and consultancy services through my company, Concentric Circle Consulting. I provide full life cycle support for customer programs, including auditing; planning of service, process and organizational improvements; delegation of personnel; identification and integration of tools; training and coaching - including ITIL training, training on tools usage, and training in the implementation of functions, processes and roles; management and reporting systems. All services and training are available in English or in French.

I am an IT Servivce Management Director with certifications in V2 foundations and practitioner, black belt Six Sigma, and PMP. Current responsibilities are related to the organizaitonal maturation of the IT Operations into an ITIL Service Management culture. My goal is to network with others in this discipline to share and expand knowledge.