COBIT
Very Ceccatto
Posted June 27th, 2008 by very
ITSM Expertise
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, Service Level Mgt, SLA & OLA
City:
Curitiba
Zhang kui
Posted June 26th, 2008 by sp9122165
ITSM Expertise
ITSM Personal Interests: COBIT, ISO/IEC 20000, Service Level Mgt, Service Strategy, Six Sigma
City:
Guangzhou
Khaled Elshabrawy
Posted June 23rd, 2008 by khaled_elshabrawy
ITSM Expertise
- Account/Relationship Mgt
- Availability Mgt
- Capacity Mgt
- Change Mgt
- COBIT
- Incidence Mgt
- ISO/IEC 20000
- IT Governance
- Operations Mgt
- Service Design
- Service Operations
- Service Transition
- Six Sigma
- Training
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA
City:
Cairo
Robert Falkowitz
Posted June 23rd, 2008 by rfalkowitz
ITSM Expertise
- Auditing
- Availability Mgt
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- COBIT
- Configuration Mgt
- Continual Service Improvement
- Costing and Charging
- Distribution
- Financial Mgt
- Human Resources
- Incidence Mgt
- Operations Mgt
- Outsourcing
- Problem Mgt
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Training
- Web Services
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Jussy
About Me:
I provide Service Management training and consultancy services through my company, Concentric Circle Consulting. I provide full life cycle support for customer programs, including auditing; planning of service, process and organizational improvements; delegation of personnel; identification and integration of tools; training and coaching - including ITIL training, training on tools usage, and training in the implementation of functions, processes and roles; management and reporting systems. All services and training are available in English or in French.
Shari Culpepper
Posted June 19th, 2008 by shariculpepper
ITSM Expertise
- Account/Relationship Mgt
- Availability Mgt
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- COBIT
- Configuration Mgt
- Continual Service Improvement
- Incidence Mgt
- IT Governance
- ITIL Qualification/Certification
- Operations Mgt
- Problem Mgt
- Service Operations
- Service Transition
- Six Sigma
- Training
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, Continual Service Improvement, Service Desk Mgt, Service Level Mgt, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Alpharetta
Bart Van Brabant
Posted June 18th, 2008 by BartVanBrabant
ITSM Expertise
- Account/Relationship Mgt
- Availability Mgt
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- COBIT
- Configuration Mgt
- Continual Service Improvement
- Human Resources
- Incidence Mgt
- ISO/IEC 20000
- IT Governance
- Market Research
- Network Mgt
- Operations Mgt
- Problem Mgt
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Training
ITSM Personal Interests: Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Level Mgt, Service Operations, Service Transition, SLA & OLA
City:
Sint-Truiden
About Me:
I am a very passionate (in every extend of the word) ITSM Service Management Professional
WOUAPIT MBAIMOUN NJI ROLAND
Posted June 13th, 2008 by wouapit
ITSM Expertise
- Auditing
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- COBIT
- Continual Service Improvement
- Costing and Charging
- Incidence Mgt
- IT Governance
- ITIL Qualification/Certification
- Network Mgt
- Operations Mgt
- Outsourcing
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Training
- Web Services
ITSM Personal Interests: Change, Config & Release Mgt, COBIT, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, SLA & OLA, Software Asset Management
City:
Douala
About Me:
I am an ITIL Certified Manager and wish to redo the Manager's level for ITIL V3
Website:
Robson Silva Espig
Posted June 12th, 2008 by espig
in
ITSM Expertise
- Account/Relationship Mgt
- Auditing
- Availability Mgt
- Business/IT Service Continuity
- Capacity Mgt
- Change Mgt
- COBIT
- Configuration Mgt
- Continual Service Improvement
- Costing and Charging
- Distribution
- Financial Mgt
- Human Resources
- Incidence Mgt
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Market Research
- Network Mgt
- Operations Mgt
- Outsourcing
- Problem Mgt
- Service Design
- Service Operations
- Service Strategy
- Service Transition
- Six Sigma
- Training
- Virtualisation
- Web Services
ITSM Personal Interests: Availability Mgt, Capacity Mgt, Change, Config & Release Mgt, COBIT, Continual Service Improvement, ISO/IEC 20000, Service Design, Service Desk Mgt, Service Level Mgt, Service Operations, Service Strategy, Service Transition, Six Sigma, SLA & OLA, Software Asset Management
City:
Brasilia
Website:
Ismail Anwer ali
Posted June 11th, 2008 by ismailanwer
ITSM Expertise
ITSM Personal Interests: COBIT, Continual Service Improvement, ISO/IEC 20000, Six Sigma, SLA & OLA, Software Asset Management
City:
Karachi
Georg Stefek, CMC
Posted June 9th, 2008 by gsengineering
ITSM Expertise
- Account/Relationship Mgt
- Business/IT Service Continuity
- COBIT
- Configuration Mgt
- Continual Service Improvement
- Costing and Charging
- Financial Mgt
- Incidence Mgt
- ISO/IEC 20000
- IT Governance
- ITIL Qualification/Certification
- Operations Mgt
- Outsourcing
- Problem Mgt
- Service Strategy
- Service Transition
- Virtualisation
- Web Services
ITSM Personal Interests: Service Design, Service Strategy, Service Transition
City:
Vienna region
About Me:
Management consultant since 1984,
CMC - certified by ICMCI
ITIL V3 certified by TÜV Germany (EXIN)
Projektmanager (PMI)
Website:
