Capacity Management

I am certified ITIL V3 Practitioner in Planning, Protection & Optimisation. Currently working as ITSM Tools consultant.

3mw6i

Project and Program Manager at HP

Have been working at HP for service management, operations management, problem management, change management, service design, transition, continous service improvements.

Electronic Engineer, MBA in technological enterprises, doctorate student in Information technologies. Broad and international professional experience and interest on technical consulting for IT services companies, as well as on the applied research in this field. High analytical capabilities, leadership and management of projects related to the development and implementation of information technologies in different fields.

A dedicated and driven ITIL qualified Service Management professional with extensive experience gained within key technical, project and managerial roles, including a previous role as a project / service delivery manager for EADS Astrium. Focused upon the delivery of work of the highest professional standards in line with the exact requirements, deadlines and budgets of the client. Consistently demonstrates the ability to lead and develop local and remote teams of personnel, to ensure objectives of the business are achieved. Possesses exceptional business communication skills and can consult with influence at all levels.